Beru
Modules

Tickets

Ticket panels with types, support roles, transcripts and logs.

22 commands · default prefix . · <required> [optional]

.ticket

Show ticket commands.

Everyonealias: tickets
.ticket maxtickets <amount>

Max open tickets per member.

Trusted Useralias: ticket max
.ticket add <target>

Add a member or role to this ticket.

Inside a ticketTicket Support Team
.ticket close

Close this ticket.

Inside a ticket
.ticket support

Show support role commands.

Trusted User
.ticket support add <role>

Add ticket support roles.

Trusted User
.ticket support reset

Reset all ticket support roles settings.

Trusted User
.ticket support remove <role>

Remove ticket support roles.

Trusted User
.ticket support show

Show the current ticket support roles.

Trusted Useralias: ticket support list
.ticket reopen

Reopen this ticket.

Inside a ticketTicket Support Team
.ticket type

Show ticket type commands.

Trusted User
.ticket type edit <name> <field> <value>

Edit a ticket type.

Trusted User
.ticket type delete <name>

Delete a ticket type.

Trusted Useralias: ticket type remove
.ticket type create <name> <category> [label] [emoji]

Create a ticket type (category, label, emoji).

Trusted Useralias: ticket type add
.ticket greetmsg <type_name> <text>

Set the welcome message for a ticket type.

Trusted Useralias: ticket greet
.ticket remove <target>

Remove a member or role from this ticket.

Inside a ticketTicket Support Team
.ticket rename <name>

Rename this ticket.

Inside a ticketTicket Support Team
.ticket logging [channel]

Set the ticket log channel.

Trusted Useralias: ticket logalias: ticket logs
.ticket transcript

Save a transcript of this ticket.

Inside a ticketTicket Support Team
.ticket delete

Delete this ticket.

Inside a ticketTicket Support Team
.ticket panel [text]

Send the ticket panel.

Trusted Useralias: ticket setup
.ticket autotranscript <state>

Automatically save transcripts when tickets are deleted.

Trusted User